Returns Policy

Returns Policy

We know you have queries related to the listed products in Al Rahim Remedies. That’s why we’ve answered the most common queries. You are always welcome to contact our customer service if your question remains unanswered.

FAQ's

What is Al Rahim Remedies ?

Al Rahim Remedies is an online marketplace for a wide range of OTC products that will cut down your expenses on the products linked with health. Be it baby care products, personal care products, monitoring devices or health supplements, Al Rahim Remedies is a one-stop shop for all your healthcare needs.

What are the key benefits of ordering from Al Rahim Remedies?

  • • Select from a wide range of your health care needs
  • • Get genuine products
  • • Save money on every order
  • • Free doorstep delivery

What kind of products do you offer?

We offer a wide assortment of kids care products, well-being products, diabetic care products, health supplements, Multivitamin and much more.

Which cities does Al Rahim Remedies service?

Al Rahim Remedies currently services only Bangalore. But soon we will deliver across India.


Registration Related Queries

Do I need to have an Al Rahim Remedies account to order OTC products?

No, it’s not necessary to have an account while ordering the product from Al Rahim Remedies. You can also order products by simply adding your email address and detailed delivery information.

However, by registering with us you will get the following benefits: - faster order processing, stay informed about new offerings and special promotions.

How can I register on Al Rahim Remedies?

You can sign-up he - www.alrahimremedies.in

Are there any charges for registration?

No, it’s free.


Order Related Queries

How do I place order via Al Rahim Remedies?

The flow is simple:

  • • Browse by category or search an item of your choice.
  • • Check the expected delivery time by adding your area pincode
  • • Select the quantity.
  • • Click on “Add to Cart” and then Checkout.
  • • Fill out your delivery information

Hurrah!! Your order is placed.

What is the acceptable mode of payment?

Currently, we accept only card and walletnetbanking payment options

What is the minimum order value?

There is no minimum order value

How can I modify my order before or after placing?

You can always edit your order in the cart before checking out. In case you want to change something in the order after it has been placed, you can write to us atinfo@alrahimremedies.in

I have placed my orders. What’s next?

After you have placed the order, we will send you a confirmation email with delivery details. We will try to dispatch your order as soon as possible and will keep you informed at every step of the way.

How do I track my order on Al Rahim Remedies?

You can easily track running order by clicking on “My Account”. Follow the below link: Al Rahim Remedieshttps://www.alrahimremedies.in and know the status of your order.

Can I place a bulk order for an item(s)?

Yes, you can place bulk orders through Al Rahim Remedies

How much time will it take to process my order?

The orders get processed within 24 hours. However, delivery timelines are as shared with you or as selected by you while placing the order.


Delivery Related Queries

Which locations do you deliver to?

Currently, we are delivering only in Bangalore. But soon we will deliver across India.

Are there any delivery charges or hidden charges?

300+ No delivery charges

How to change the delivery address?

Currently, this facility is not available on the Al Rahim Remedies website. You can email at info@alrahimremedies.in with a new delivery address and our customer support team will do it from their end

Are the products tax-free or inclusive of taxes?

The products prices listed on Al Rahim Remedies are inclusive of taxes.

What if I don’t receive my order by the scheduled time?

Your order might be delayed due to unforeseen circumstances. In the case of any delay from the scheduled time, our customer support team will keep you updated about the delivery time of your order. You can always reach out to info@alrahimremedies.in for any queries

How long Al Rahim Remedies will take to deliver the order?

Generally, the products are delivered within 48-72 hours.

What happens if I am not available at the delivery address?

Our delivery team will contact you on your registered phone number and reschedule the delivery if necessary.

What packaging material you are using to deliver?

We care for your product like our own and that’s why we use high-quality factory-sealed eco-friendly blister/strip packaging.


Returns and Refund Related Queries

How does Returns work?

You can raise a return request in just 3 simple steps within 7 days of product delivery:

  • Step 1 : Raise a return request through email at info@alrahimremedies.in.
  • Step 2 : Our delivery team will collect the package from your doorstep.
  • Step 3 : Enjoy 100% refund or replacement with no shipping charges.

In what scenarios, do I return the products?

Return Period after Delivery is applicable if product received is because of :-

  • • Wrong product delivered
  • • Product is expired or near to expiry
  • • Received damaged/defective product
  • • Packaging tampered or damaged before delivery

Note : Al Rahim Remedies will not accept liability for such delivery issues if you fail to notify us within 7 business days of receipt.

How long will the refund process take?

The refund will be processed within 10 business days from the date of cancellation of the product.

What is the mode of refunds?

Cash/NEFT (Mode of payment may vary depending on circumstances)

How can I share my bank details?

Please email at info@alrahimremedies.in with the following details:

Account Holder's Name :  
Account Number :  
Bank Name :  
IFSC code :  

Note : Fill the bank details with utmost care. The responsibility of providing correct bank details rests on you. Al Rahim Remedies won’t be liable for refund done to an incorrect bank account because of error occurred while filling the details.

Still need our help? Feel free to shoot up an email atinfo@alrahimremedies.in to get answers of what you are looking for and we’ll be happy to serve you.